Avid Awards credit exceptional customer service from Alberta builders
Edmonton’s Five Star Residences wins Avid Cup for Canada.
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Alberta household builders dominated the 19th Once-a-year Avid Awards just lately declared by Avid Ratings Canada, a reliable benchmark of client service overall performance in the new residence design business.
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There were seven top rated-accomplishing builders in Calgary, Edmonton and Crimson Deer that pulled in high shopper fulfillment scores in the yearly survey, furthermore an Edmonton firm — 5 Star Households — that captured the Avid Cup, the Stanley Cup of purchaser service awards.
“To be recognized is an outstanding honour that I’m satisfied to share with my crew, trades and companions. It proves that what we do each and every day is meaningful to our prospects and is a testament to our function in the residence making sector. I am happy of this legacy, and I hope that our buyers previous, existing and long term will know that we will constantly be committed to excellence,” explained Amit Sharma, president and CEO of 5 Star Households.
The Avid Diamond Award is presented to businesses with the greatest scores in the nation. It was offered to two customized home builders in Saskatchewan and a single generation builder in Alberta — Minto Communities of Calgary.
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“It’s an remarkable honour to be identified among countrywide homebuilders for our determination to consumer provider excellence at the Annex — our first progress undertaking in Calgary. This happy achievement is a reflection of our workforce and their devotion to giving owners with a positive working experience,” explained Greg Mills, Minto division president.
The Avid Gold Award is a provincial award for builders who score in the top rated 10 for each cent of shopper surveys in their region.
The sole Alberta winner for 2021 is Laebon Houses, a generation builder primarily based in Pink Deer that also won gold in 2020.
The Avid Benchmark Award, for best-accomplishing builders with scores in the major 25 for each cent of surveys, went to Brookfield Residential’s multi-spouse and children divisions in Calgary and Edmonton, Calbridge Households in Calgary, additionally Bedrock Houses and Carrington Communities in Edmonton and Mattamy Residences, Alberta division.
The third-celebration pollster requested clients to amount their household buying knowledge from to start with contact with their builder to 90 days publish-possession. The surveys give firms with purchaser insights and feedback to support develop superior buyer ordeals.
Surveys had been carried out by Avid Ratings from January 2021 to December 2021.
A lot more information and facts is obtainable at avidratings.com.
